Qtr 4  |  2024

 

In this Issue:

  • The Buzz: Email security suite

  • Service Highlight: phish protect, office365 backup, mdr for m365

  • Business Stats: Small Business Security Statistics

  • Tech Tips and tricks: Arcserve udp 10.0

THE BUZZ – email security suite

 

Email is, for better or worse, the backbone of business communication. While its convenience and cost-effectiveness are undeniable, it also represents one of the most significant cybersecurity vulnerabilities businesses face today. Continuous vigilance is essential, as phishing, social engineering, and business email compromise (BEC) attacks are becoming increasingly sophisticated. No small business can afford to leave its email systems exposed, especially with tightening regulations surrounding user data security and privacy.

 

So, how can you secure your company’s email systems? This urgent question requires proactive measures. Our solution is the Email Security Suite, which provides a comprehensive and layered security approach that includes:

 

Phishing Protection: This safeguards against threats in which attackers send emails or text messages containing links to malicious websites. These sites may deliver malware or trick users into revealing sensitive information.

Email Backup: This service helps prevent data loss and ensures business continuity. Email backups allow you to restore lost or corrupted emails in case of data corruption, hardware or software failures, cyberattacks, server issues, natural disasters, or accidental deletions. Users should also beware that Microsoft does not guarantee the backup and recovery of Microsoft 365 data.

Managed Detection & Response: This email cybersecurity service combines technology and human expertise to monitor, detect, and quickly identify threats to limit their impact.

 

The importance of adequate email security for small businesses cannot be overstated. With our Email Security Suite, small businesses can achieve a level of security that was once only available to large enterprises. These services play a crucial role in a cybersecurity strategy, combining powerful services into a cohesive and manageable suite tailored to the unique needs of small businesses. In the face of increasing cyber threats, the Email Security Suite is not just a recommendation; it’s a necessity.

 

Contact us today for more information about email security!

 

**The Email Security Suite works best in conjunction with managed antivirus, cybersecurity training, strong password policies, multi-factor authentication, and a password vault.**

 

 

 

 

  Service HighlightS

PHISH PROTECT

 

Every small business must have phishing protection to avoid the risks of financial loss, reputation damage, unauthorized access, and human error. That is why we have partnered with the cybersecurity company Inky Technology to provide you with our phishing protection service – Phish Protect.

 

Powered by Inky, Phish Protect combines innovative computer vision, AI, machine learning, and human insights to adapt and stay ahead of the game. The Phish Protect service will signal suspicious behaviors with interactive banners that will guide users to take safe action on any device or email client.

 

Phish Protect includes:

Inbound Mail Protection – blocks impersonations and guides users in real-time.

Internal Mail Protection – protects internal email traffic against account takeovers.

Advanced Attachment Analysis – detects deeply hidden malware from attachments.

Outbound Mail Protection – prevents high risk data loss with interactive safeguards.

 

Phish Protect offers the only behavioral email security platform that catches everything.

 


 

MDR for M365

 

Old-school perimeter security is over. Identity threats have become the new attack boundary, and your organization is only one individual, one credential, or one application away from hackers getting access to your network. MDR for M365, a fully managed identity threat detection and response (ITDR) solution, can safeguard businesses against the inbound tidal wave of identity-focused trade craft.

 

24/7 Eyes on Your Identities

Get continuous, comprehensive visibility with experts watching your attack surface.

Protect, Detect, and Respond

Proactive detection and response to protect your business-critical assets.

Block Unwanted Access

Prevent unauthorized access before it can compromise your business operations.

Uncover Shadow Workflows

Proactively detect and neutralize threats to protect your business from covert cyberattacks.

Skip the Noise, Not the Threat

Focus your efforts on threats that have been verified and pose a real risk to your operations.

 

Rest easy knowing your identities are guarded 24/7. Our continuous, real-time monitoring keeps a watchful eye on your entire attack surface, scrutinizing user activities and Entra event logs to catch suspicious behavior when it arises.

 

Threats Detected: Session Hijacking, Privilege Escalation, Credential Theft, Location-based Anomalies, Malicious Inbox, & Forwarding Rules

 

MDR for M365 is a game changer with advanced detection that targets critical risks like account takeovers and business email compromise, MDR for M365 provides the vigilant defense you deserve.

 


OFFICE365 BACKUP

 

Backup. Search. Restore.

Office365 Backup can be used to perform a backup and restore your Office 365 emails, contacts, and calendar (Exchange online) and files, folders, and document libraries in sites, subsites in both the classic site collections and the modern Team sites, communication sites (SharePoint Online and OneDrive). Companies that deploy Office365 Backup can rest assured that all their critical Office 365 data is backed up to the encrypted, tamper-proof Axcient Cloud.

 

Office 365 data is a click away. Using SmartSearch, an administrator can complete a full-text search on data across Exchange Online and SharePoint Online and instantaneously complete a single click restore. Administrators can instantly search O­ffice 365 data with rich filtering and select the data to restore or export to a folder to satisfy e-discovery requests. In addition, detailed dashboards, reports, and monitoring of all backup activities demonstrate how Office365 Backup is working to protect your O­ffice 365 data.

 

Features:

  • Automated backup of Office 365 data in the Axcient Cloud
  • Granular search/restore on files, folders, and document libraries in SharePoint Online
  • Instant full-text search, cross-service search, and rich filtering
  • Comprehensive overview of Office365 Backup data backup
  • Military-grade encryption
  • Compliance

 

Office365 Backup will significantly reduce the burden placed on administrators by supporting today’s most popular SaaS applications, including Office 365. Administrators can perform cross-service instant full-text searches and point-in-time restores from a single interface, making data easy to find and recover.

 

Cybersecurity is 20 percent technology and 80 percent process. -Ginni Rometty

Business Stats: 2025 small business trends

Online commerce

Technology has made it easier to start an online business, and the ecommerce market is expected to grow to nearly $11 trillion by 2025. 

Remote work

The pandemic made remote work a necessity, and many employers plan to continue it long term. Forbes predicts that 70% of the U.S. workforce will work remotely at least five days a month by 2025. 

Sustainability

Customers are becoming more environmentally conscious and socially responsible, and they prefer to support brands that share these values. 

Digital marketing
Marketing investment has already recovered from the pandemic, and marketing growth is expected to accelerate in the post-pandemic era. 
Artificial intelligence
The global AI market in sales is projected to reach USD 12.4 billion by 2025. 
Generative AI
Gartner predicts that by 2025, generative AI will account for 10 percent of all data created. 
Internet of Things (IoT)

IoT has the potential economic impact of up to $1.6 trillion in the health and fitness sector globally by 2025. 

Other trends for businesses in 2025 include:Increasing cybersecurity threats, Focus on health and wellness, and Building supply chain resilience. 

 Your DCR Team – Behind the Scenes

Birthdays

Andrea 10/05 Bill 10/05

 

 wORK Anniversaries

 

Drake 10/18 – 1 Yrs Andrea – 10/23 – 11 Yrs Heather – 10/31 – 2 Yrs

 WELCOME!

Please join us in welcoming Charles Hicks, the new Support Level II, to our team! Charles comes to us with great technical experience in the finance and healthcare industries. He is also very accomplished with Microsoft Certified: Azure Fundamentals, CompTIA Cybersecurity Analyst (CySA+), CompTIA Security+, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and Microsoft Certified: Identity, Access Administrator Associate, and Microsoft Certified: Azure Fundamentals certifications. Charles is passionate about technology. He has jumped in with both feet and is catching on fast. We know Charles will be a great asset to our team and yours!

 

 

Not to toot our own horn but guess who won 2024 Best of Leflore County for Computer Services?! DCR did!! We’re so proud! Thank you to everyone who voted for us!

Chamber of Commerce Events

Greenwood, Arkansas

  • Bean Feed starts at 5:00, 12/09, on the square in front of the Chamber office. Beans, cornbread, and water are provided free of charge, and our president, Denase Harris, will be serving again this year, so stop in and say hi!
  • The Christmas Parade will be on December 9th, 2024, at 7:00 PM,

Poteau, Oklahoma

  • Wister Lake – Lights on the Island is an annual drive-through light display held in November and December, with new displays added each year.  Located on Quarry Island at Wister Lake State Park, the Poteau Chamber of Commerce, area businesses, and organizations sponsor the display.  Donations are accepted and help to improve the display by adding new lights. You might see Andrea, Tava, or Terry working at the entrance if you come out.
  • The Christmas Parade will be on December 7, 2024, at 7:00 PM

TECH TIPS: Arcserve udp 10.0

 

 

LAUNCHES UDP 10

Arcserve Launches UDP 10 to Deliver Enhanced Malware Protection and Improved Virtualization Support for Multi-Cloud Environments

 

Arcserve has announced the general availability of Arcserve UDP 10. Arcserve UDP provides customers with an intuitive, flexible, and affordable way to address their critical data security and business continuity challenges.

Arcserve UDP 10 is a unified data protection solution that offers backup, replication, high availability, and advanced ransomware detection. UDP 10 is easy to set up, as it seamlessly integrates with major cloud providers like AWS, Azure, Google Cloud, and Wasabi. With smart deduplication and powerful data compression, UDP 10 is cost-effective to scale – and as it scales, Arcserve remains the single point of contact for maintenance and support.

As IT administrators and data security officers work to enhance data security and streamline their backup and recovery processes, Arcserve UDP 10 offers a proven, comprehensive, and flexible data protection solution. It delivers data resiliency across a wide range of platforms, maintains a consistent backup cadence, and accelerates disaster recovery processes. Key features include:

 

  • Enhanced Malware Detection: Assured Security scans the data, both at the time of backup and pre-restore, to reliably identify clean recovery points and recover to a clean room or production environment.
  • Flexible Disaster Recovery: Ad-Hoc Virtual Stand-by to Cloud cost-effectively offers high-availability capacity, ensuring immediate takeover by a virtual machine in case of source machine failure.
  • Accelerated Data Resiliency: One-to-Many Replication performs simultaneous data replication to multiple targets, removing bottlenecks and accelerating Recovery Point availability.
  • Versatile Cloud Support: Virtual Standby is now available across Google Cloud Platform, AWS, and Azure – all managed directly within the Arcserve interface

 

We strongly encourage you to update your existing Arcserve UDP solution (software and/or appliance) as soon as possible to benefit from the new capabilities and other improvements and issue fixes. The download is available for our customers with a valid maintenance and support contract or active subscription.

 

**Arcserve also announced the discontinuation of support for Arcserve UDP 8.x. Beginning 31 October 2025, Arcserve UDP 8.x will no longer be supported. Beyond 31 October 2025, product updates, or fixes will not be provided for Arcserve UDP 8. x, and Arcserve support for UDP 8.x will cease.