The Snapcom Difference
Snapcom is more than just competitive pricing; it’s your partner in enhancing phone system capabilities with exceptional service from onboarding to ongoing support.
Exceeding Expectations
Our white-glove onboarding ensures a seamless transition, supported by an expert team and a user-friendly portal known for its intuitiveness.
One Comprehensive Price, No Surprises
Forget hidden fees and upsell tactics. Snapcom offers one transparent price that covers all essential features. As your business grows, adding functionalities is hassle-free—everything you need is included.
Say Goodbye to Hidden Costs
Many VoIP providers hide crucial features unless you meet minimum requirements. With Snapcom, you’ll find all the necessary features included in guaranteed pricing!
Features and Products:
Unified Communications as a Service (UCaaS) – One platform for your business communications
Snapcom enhances business communications with our Unified Communications as a Service platform. Tailored for modern businesses, we integrate voice, video conferencing, instant messaging, and file sharing into a single cloud-based solution. This seamless integration enables your team to collaborate effectively from any location, enhancing productivity and operational efficiency. With Snapcom, you gain flexibility, reduced IT complexity, and robust security. Our commitment to innovation ensures your business stays ahead in the digital landscape. Choose Snapcom for a future-proof communication solution.
Voice – A business-class phone system designed for flexibility, mobility, and enhanced productivity.
Our platform is designed to work wherever you are so that you can work from the office, at home, or on the go. You can make and receive calls from your mobile device, computer, or desk phone. Snapcom’s cellular service provides the features of the mobile app on your cellphone without using an app. Snapcom offers dozens of features, including call recording, analytics, voicemail transcription, call center, call queues, auto attendants, wall boards, and apps for every device.
Video Conferencing – Easy-to-use video conferencing enhanced with AI
Snapcom’s video conferencing platform provides HD Video & Audio for high-quality online meetings
- Start and attend meetings without downloading an app
- Document and screen sharing
- Scheduling with auto invitations and reminders
- Meeting recording and AI transcription and call analysis
- Mobile applications and scheduling plug-ins for Outlook and Gmail
Business SMS & MMS – Extend communication to your customers via text
Communicate with your customers via text using your main phone number. With SNAPtext, you can text your customers from your browser or the mobile app. Here’s a short list of Snapcom texting features:
- Auto-replies based on keywords to help guide customers
- Canned responses so that you provide consistent messaging
- Share numbers with other users
- CRM Integrations to pull contact details for messages
- Text Reminders for appointments
- Away Messages for when your business is closed
- Relay Webhook & API for custom integrations
CRM Integration – Easy-to-use video conferencing enhanced with AI
Snapcom’s video conferencing platform provides HD Video & Audio for high-quality online meetings.
- Start and attend meetings without downloading an app
- Document and screen sharing
- Scheduling with auto invitations and reminders
- Meeting recording and AI transcription, and call analysis
- Mobile applications and scheduling plug-ins for Outlook and Gmail
Developer Friendly API
We believe in our API so much that the Snapcom Portal uses the API exclusively for all functionalities.
The Snapcom API is well-documented and follows OpenAPI standards, making it easy for developers to use. The API allows you to create custom solutions for your business needs. Call control, provisioning, and event triggers are just some of the things you can do with the Snapcom API.
SnapcomGo Mobile App & Softphone
Make and receive calls reliably while on the go. SnapcomGo provides the same great experience and features of a desk phone, such as:
- Make calls while showing the company’s caller ID
- Answer, hold, transfer, and conference callers
- Access and manage voicemail and voicemail greetings
- Call presence to show if a user is currently on a call
- Custom DND toggle to allow / block business calls to your app when needed
Faxing – Modernize Your Business Communication
Streamline your faxing with Snapcom’s HIPAA-compliant service, supporting both traditional machines and internet faxing. Our fax adapter lets staff continue using their familiar devices, while our web-based fax portal and email options make sending and receiving faxes easier than ever. Track fax statuses, preview and download documents, and generate reports—all in one place.
Microsoft Teams Direct Routing – Enhance Communication
Enhance your communication with Snapcom’s Microsoft Teams Direct Routing, enabling seamless call management directly within the Teams app. Ideal for remote workers and Teams users, this feature boosts productivity and collaboration.
Self-Service Portal – Empower Users
Take charge of your communication with the Snapcom Portal. Administrators can manage settings, including resetting passwords and analyzing call data, while standard users can easily manage their voicemails, texts, and contacts. Call Center Supervisors and Agents enjoy additional features for monitoring performance and generating reports.
SIP Trunking – Cost-Effective Connectivity
Upgrade your phone system with SIP trunking to eliminate costly analog lines and add capacity without the high expenses of traditional T1 and PRI connections. Financial institutions can also integrate their IVR systems with Snapcom’s cloud-hosted PBX, enhancing customer engagement and efficiency.
Choose Snapcom for modern and efficient communication solutions.