Support Agreements

Many clients choose a “pay as you go” option where DCR will bill you directly for the work performed, as it is performed. Other clients prefer to budget for their support by purchasing a prepaid Support Agreement. These agreements provide many advantages including a reduced hourly rate, a monthly statement of support performed and the option to upgrade to 24/7/365 technical support with emergency after-hours contact numbers. In addition, DCR offers prepaid Project Support Agreements and Managed Service Agreements. Call us to discuss what option is best for your business.

Support Agreements NEVER Expire!