On Sunday, November 24, 2024, Microsoft began reporting service degradation affecting several services in the Microsoft 365 suite, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Automate, Universal Print, and Microsoft Purview. Users may encounter issues accessing or using features in Outlook and Teams, as well as possible inaccessibility of SharePoint.
Microsoft has started deploying a fix and is working through the affected environment. During this process, they also perform manual restarts on a group of impacted servers. The preliminary cause of the issue is a change in part of the infrastructure that is not functioning as expected.
If you are experiencing slow response times in Outlook, are unable to create new chat messages or channels in Teams, are having trouble searching SharePoint, or are noticing other unusual performance issues, Microsoft has indicated that they expect these problems to resolve as their fixes are implemented. They will provide another update around 2:00 PM CST on November 25, 2024.